Internet Explorer

  1. Choose command on the menu bar or click Tools > Internet Options > General tab
  2. In the file ‘Browsing history’ click ‘Delete’ button or use the keyboard shortcut [Ctrl + Shift + Del].
  3. Unselect option ‘Preserve data of Favorites websites’ if Onet is saved in Favorites.
  4. Select to remove the ‘Temporary Internet Files’ and ‘Cookies’. Click ‘OK’.

NOTE! Internet Explorer needs to clear the cookies completely, closing all browser windows and restart the program. If clearing cookies with instructions above seem to be ineffective, please follow the advice below:

Open the IE browser on a blank page - as address type about: blank [Enter]
  1. Open blank page
  2. Select command on the menu bar or click ‘Tools’ > ‘Internet Options’ tab > ‘Advanced’ > ‘Reset..’ button.
  3. Select ‘Delete personal settings’ and click ‘Reset’.
  4. Close browser.

Mozilla Firefox

  1. Select command on menu bar ‘Tools’.
  2. Select command ‘Clear browsing history’ or use the keyboard shortcut [Ctrl + Shift + Del].
  3. Select ‘period to clear’: everything.
  4. On details list select items ‘Cookies’, "Cache" and "active log".
  5. Press the "Clear Now" button.
NOTE! If the attempt is not completed successfully, close all browser windows and restart the program.

Google Chrome

  1. Click on the "Tools" menu and select "Options".
  2. Click the "Under the Bonnet" tab, locate the "Privacy" section and click the "Clear browsing data" button.
  3. In the "Clear browsing data", select the "Clear the following items from the beginning", then select options: Select "Delete cookies and other site data" to delete all cookies from the list (alternatively, you can remove all cookies created within a specific time period by selecting the period you want from the dropdown list)..
  4. Select "Clear browsing history" to delete traces of which websites you've visited.


  1. To delete all cookies at the end of every session, select it in the privacy settings under Tools > Preferences.
  2. Click on Manage cookies to delete specific cookies or cookies from specific domains.
  3. To delete all cookies immediately, go to Delete private data on the Tools menu.

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